General Terms and Conditions applied by HAUDA Trading and Service Limited Liability Company during product sales

It is also available in PDF format at the following link: PDF

Appendix No. 1: Withdrawal/Termination information

Appendix No. 2: Withdrawal/Cancellation declaration form

Appendix No. 3: Sample brochure on accessory warranty and product warranty

INTERPRETATIVE PROVISIONS

For the purposes of these General Terms and Conditions:

GTC: the totality of the provisions of these General Terms and Conditions;

I'm afraid: the Company and the Consumer, between whom the sale of the product (cosmetics) takes place;

– Consumer: a natural person acting outside the scope of his profession, independent occupation or business activity;

- Absentee contract: a consumer contract that is concluded without the simultaneous physical presence of the Parties within the framework of a distance selling system organized to provide the product according to the contract, in such a way that the Parties use a device that enables communication between absent parties only in order to conclude the contract.

– A durable data carrier is a device that enables the recipient to permanently store the data addressed to him for a period appropriate to the purpose of the data and to display the stored data in an unchanged form and content. Paper, USB key, CD-ROM, DVD, memory card, computer hard drive and electronic mail are such devices.

– Business: HAUDA Trading and Service Limited Liability Company (1155 Budapest, Mézeskalács tér 12. 2. em. 1.).

– Website: a https://medisdermo.eu/content available at the link.

 

PERSONAL, SUBJECT AND TEMPORAL SCOPE OF CONTRACT

These General Terms and Conditions (hereinafter: "GTC”) scope covers a HAUDA Trading and Service Limited Liability Company (head office: 1155 Budapest, Mézeskalács tér 12. II/1.; company registration number: 01 09 886119) as a company (hereinafter:Undertaking") by him in the territory of Hungary, the consumer (hereinafter: "Consumer") for products distributed to The General Terms and Conditions determine the procedure for concluding the contract between the Parties, the content of the service, as well as the conditions for amending the contract, as well as the cases of its termination or termination.

The General Terms and Conditions shall be interpreted in accordance with the offers, order confirmations, invoices and all other documents relating to the given order issued during the contract process. Unless otherwise agreed by the Parties, the provisions of these General Terms and Conditions shall govern. The General Terms and Conditions define the general conditions of the legal relationship of the Parties, the rights and obligations of the Parties.

Any deviation from the General Terms and Conditions is valid only in writing signed and approved by the Consumer and the Company. A statement made between the Parties by letter or electronic correspondence (email) is also considered a written agreement, if it has been expressly accepted by the other party. Written declarations must be sent to the address or electronic mail address (email) of the other party specified in the order.

These GTC are effective from November 15, 2016 until withdrawn.

PROCESS OF CONTRACT CONCLUSION, CREATED BY THE CONTRACT

THE Business a https://medisdermo.eu/ operates a website under the web address (hereinafter: "Website"), on which the Consumer can order the cosmetics and other products it distributes via an Internet interface or on the basis of an individual contract concluded with the Company. The Company provides the Consumer with the products available in its range (Website) in the ordered quantity, if they are available in the Company's stock. In this context, the Company undertakes to fulfill the Consumer's needs and, to the extent of the Company's capabilities, the products available in its offer in exchange for consideration, following the order placed by the Consumer, according to the conditions specified in the relevant order confirmation.

During the performance of the contract, the Parties act efficiently and in mutual cooperation with each other, taking into account each other's legitimate interests.

The Consumer has the option to register on the Website under the "Registration" menu item. During the registration, the Consumer declares separately that during the registration, he provides the correct data (name/company name; home address/headquarters; telephone number; delivery address, if it differs from the home address/headquarters, etc.). Otherwise, you are fully responsible for the resulting damage. The Company handles the data provided by the Consumer during registration in accordance with the relevant and effective data protection legislation.

If the Consumer selects the products he wants to order on the Website, they are added to the virtual basket of the Website. The Consumer finalizes his intention to order by electronically accepting the general terms and conditions and selecting the payment method and, possibly, the place of collection, so that the contract is established based on the General Terms and Conditions and the specific conditions included in the order confirmation.

The contract between the Parties can also be established by the Company accepting the offer provided by the Company to the Consumer in writing (via e-mail or postal mail) without the Consumer disagreeing, and

1. returns it in writing and signed to the Enterprise or

2. the Consumer accepts the offer by referring to the offer and indicating the order/offer number.

The Company does not undertake to fulfill verbal (telephone) orders.

The Company informs the Consumer in writing about the conclusion of the contract, in the form of an order confirmation, which includes the names of the ordered goods, their prices, and the delivery and commitment deadlines of the order. The Company is only responsible for the ordered products that are included in the offer sent to you and in the contract.

THE CONSUMER RIGHTS AND OBLIGATIONS

The Consumer undertakes to receive the product that meets the conditions specified by the Company in the confirmation and to pay the specified consideration in accordance with the provisions of the General Terms and Conditions. In all cases, the price is paid in advance by bank card payment, via PayPal, or cash on delivery upon receipt by the Consumer of the object of the order.

After the acceptance of the order, the changes requested by the Consumer are the subject of consultation with the Company.

The products distributed by the Company are subject to the copyright and other legal protection of the legal entities producing the products. The Consumer is obliged to respect these rights, and the Consumer is responsible for any infringement of the rights of the Consumer against a third party.

RIGHTS AND OBLIGATIONS OF THE COMPANY

The Company undertakes to inform the Consumer of the total amount of consideration for the product under the contract increased by tax on the Website, as well as of all additional costs (in particular freight or postage), both in the General Terms and Conditions and in the confirmation of the order.

The Company undertakes to inform the Consumer about the essential properties of the product according to the contract, both on the Website and when the product is delivered to the Consumer, when confirming the order electronically. The Company undertakes to fulfill the order placed by the Consumer for its Consumer part according to the conditions included in the order confirmation, or if the Parties agree otherwise, in accordance with it. The Company may refuse to start the delivery until the Consumer fulfills his payment obligations. The Company performs its services exclusively on the basis of a contract (a contract concluded electronically during the order through its website, or a contract concluded in writing based on individual conditions).

The Company undertakes to deliver the products included in the offer and order confirmation within the agreed deadline. The Company is entitled to use subcontractors or other contributors to fulfill any of its contractual obligations. The Company is entitled to unilaterally amend the provisions of the General Terms and Conditions if, 15 days before the amendment enters into force, the essential elements of the amendment are published on the home page of its website (www.medisdermo.eu) is placed in a clearly visible manner.

The gross prices of the products distributed by the Company are included on the Website, including the net price and the general sales tax (VAT) determined by current legislation. The price is accepted by the Consumer during the electronic order, and in the case of an individual contract, it is also included in the offer sent by the Company, which the Consumer accepts by returning the signed offer or by a written statement (sent by email or letter) containing its acceptance.

The prices on the Website do not include additional costs arising in connection with packaging and delivery, which are always indicated separately on the order confirmation. The Company provides telephone administration for contact after the conclusion of the contract. The Company ensures that the consumer contacting it is not charged for the call. (This provision does not affect the right of the electronic communications service provider to charge for calls.)

PERFORMANCE, DEADLINES, WARRANTY, WARRANTY

In the order confirmation sent to the Consumer, or in the case of an individual contract, in the offer, the Company specifies the deadline for the service or delivery, which starts from the date of receipt of the confirmation. In the event that the deadline for completion on the confirmation differs from the deadline specified in the offer, the deadline for completion stated on this confirmation shall be considered valid, regardless of whether the date is earlier or later than that stated in the previously issued offer. Delivery within 8 working days of the specified deadline is considered to be delivered in good time.

In case of force majeure, the performance of the contract may be extended by the duration of the force majeure. If this period exceeds two months, the Parties are obliged to discuss the necessity of performance. If either Party does not claim the performance of the other Party, the Parties are obliged to settle with each other.

After receiving the goods, the Consumer is obliged to notify the Company immediately in writing of possible wrong deliveries, quantity discrepancies and deficiencies. The notification must include the delivery note, contract, invoice number, the exact description of the product and objections. Transport damage must be reported immediately after the product arrives at its destination. The Consumer Inspection obligation covers all products.

Invisible defects must be reported within seven days of noticing, but within 15 calendar days of receipt, if the product has not yet been partially or fully used or used up. All complaints must be submitted in writing, with exact details of each identified error. In the event that the defect is confirmed, the Company will repair it or exchange it against the return of the goods (with the delivery of fault-free goods) according to the Consumer's choice. The Company is not responsible for errors resulting from improper use, storage, or transportation.

The Contractor provides information regarding his obligation to provide information regarding the warranty and other services, as well as the warranty, in Annex No. 3.

The Parties exclude the enforcement of further claims for damages by the Consumer, if it is not prohibited by law. In particular, the exclusion includes claims for consequential damages such as loss of production or lost profits.

In the case of a product that is not in stock, the Company notifies the Consumer of this fact in the confirmation, along with the expected delivery date, in the case of a product that is not in stock. In this case, the Company is not liable for any damages.

PAYMENT METHOD, PAYMENT TERMS, TRANSPORTATION

The Parties agree that in the case of order confirmations and invoices issued on the basis of this contract - unless the Parties stipulate otherwise in writing (e.g. in the case of payment by cash on delivery) - payment will be made in advance at the time of the order. The Company is entitled to refuse product delivery until the consideration for the orders has been paid.

The Company undertakes to deliver the invoice to the Consumer together with the order for the given product. The Company does not charge a fee for the use of the given payment method that exceeds the costs incurred in connection with the payment method. The cost of transportation is borne by the Consumer.

Online bank card payments are made through Barion's system. The bank card data will not reach the merchant. Barion Payment Zrt., which provides the service, is an institution under the supervision of the Magyar Nemzeti Bank, license number: H-EN-I-1064/2013.

Payment on the website is possible by bank card. The system accepts the following cards: VISA, VISA ELEKTRON, MASTERCARD, MAESTRO, AMERICAN EXPRESS.

We would like to draw your attention to the fact that we only undertake deliveries to addresses in Hungary.

Shipping methodPayment methodPayment timeFee (gross)
Delivery by courier servicePayPalBy remittance in advanceHUF 2,000
Delivery by courier serviceForward referencesBy remittance in advanceHUF 2,000
Delivery by courier serviceCash on deliveryCash payment at the place of collectionHUF 2,000
Personal collectionForward referencesBy remittance in advanceFree
Personal collectionWith cashCash payment at the place of collectionFree

TERMINATION OR TERMINATION OF AGREEMENT

The Parties agree that the contract for the sale of the product will be concluded for a fixed period of time. This fixed date lasts until the product is delivered to the Consumer (or his authorized representative) or until the consideration is paid.

The contract between the Parties may be terminated by mutual agreement and withdrawal. The sample information and statement related to the Consumer's right of withdrawal form Annexes 1 and 2 of the General Terms and Conditions.

The Parties agree that if the other Party seriously violates its obligations under the contract (for example, it does not fulfill its obligations or refrains from any further cooperation), then there is room for withdrawal.

In case of termination or termination of the contract, the Parties are obliged to settle accounts with each other and are obliged to fulfill their obligations until termination or termination.

IRREVOCABLE EVENT, FORCING CIRCUMSTANCES

Neither Party is responsible for the fulfillment of contractual obligations if an unavoidable event occurs that is beyond the scope of the Parties' interests. Any natural disaster, order of the authorities, state of emergency, rebellion, civil war, war, strike, demonstration or similar work stoppage, traffic or other disruptions, shortage of raw materials can be considered as such.

If, due to any force majeure event, the duration of the suspension exceeds two months, either Party is entitled to terminate the contract with immediate effect, or to withdraw from the contract.

Should an event of force majeure occur, the concerned Party is obliged to notify the other Party in writing, but the Consumer is obliged to fulfill his payment obligations as far as possible with regard to the product received.

COMPLAINT HANDLING

The Company informs the Consumers that a code of conduct according to the Act on the Prohibition of Unfair Commercial Practices against Consumers is not available.

The Consumer can send his complaint to the Company by post or email, to which the Company will respond in writing within 8 days, in accordance with the method chosen by the Consumer. If the Consumer does not accept the Company's answer, he has the option of contacting the Budapest Conciliation Board, which operates under the Budapest Chamber of Commerce and Industry, whose seat is: 1016 Budapest, Krisztina krt. 99.

DATA HANDLING

By accepting the offer, the Consumer expressly consents, on the basis of the appropriate information given to him, to use his data, or the data obtained during the fulfillment of the order, in his own records and statements within the framework of the relevant legislation of his Business; furthermore, in order to fulfill the General Terms and Conditions, and in order to assert the rights of the Consumer and/or the Company, and to fulfill its obligations, learn, copy and manage, and the Company shall enforcement of claims transfers it to a third party.

GOVERNING LAW, JURISDICTION

In matters not regulated in the General Terms and Conditions, the provisions of the offer that are part of the contract, the Consumer Provisions, and the laws in force at all times, especially the Civil Code, shall govern.

In the event of any dispute arising from the contract, they undertake to resolve their dispute peacefully. The Parties mutually submit themselves to the exclusive jurisdiction of the district court or tribunal having jurisdiction according to the Company's current seat, depending on the value and jurisdiction of the subject matter.

FINAL PROVISIONS

The General Terms and Conditions are always valid together with the electronic contract created and confirmed between the Company and the Consumer (place of order and its confirmation) or, in the case of an individual contract, with the individual offer and its written confirmation (email, letter).

Date: Budapest, 15.11.2016.
Distributor of M&D Premium Skincare, HAUDA Trade and Service Limited Liability Company